HELP
... I Need Service Right NOW ... Call 603-262-1623
When
it comes to hiring a New Hampshire HVAC company to service or repair
your heating and air conditioning equipment, here’s some insider
information to consider.
The
most common complaint we hear about our competitors is that while the
customer is happy to have their HVAC equipment working again …
the bill was much more than they had expected.
|
We Service ALL Major Brands
*Trane
*American Standard
*York
*Goodman
*Gibson
*Weil-Mclane
*Buderus
*Amana
*Burnham
*Carrier
*Rheem
*Lennox
*ThermoPride ...
And Many More… |
While
it’s true, service and repairs on heating and air conditioning
equipment are not cheap, there is something that the big HVAC companies
don’t want you to know … about how they do business.
There are some companies out there that have fast response times and
knowlegeable service technicians, but the technicians pay is driven
by the repairs they complete. The managers of these companies frown
on small repairs and so if these techs “average ticket”
(service/repair invoice) is below the expected quota their job may be
in jeopardy.
What
does a service technician do when they know the service ticket will
be low? They will fix things that don’t need to be fixed! This
is an unfortunate reality among HVAC service technicians and it is one
of the very reasons why the owner of Custom Climates HVAC decided to
start his own company.
Why
Our HVAC Service and Repair is Different
Our
service department is set up differently than our competitors. Instead
of being paid by the hour, and having a required “average ticket”
quota, our service technicians are paid a flat rate for each service
call they do. Our team goal is to fix the problem quickly and affordably
and to educate our customers so that we gain a customer for life.
Each
technician maintains his own customer list, this ensures accountability
and professionalism at every call. Our service program is designed for
customer satisfaction. It is in the best interest of all the employees
to treat each customer with respect and honesty, it is the hallmark
of our company.
We
Warranty ALL of Our Work
We
warranty ALL our repairs for one full year on parts and labor. We only
fix what is broken. If there are items that are not broken but we believe
will present a future problem we identify these for you, we’ll
document our recommendations and allow you to decide how to proceed.
Genuine
honest service with respect for you the customer is our promise on every
service call. Please call us now and “Get Comfortable” today!
Custom
Climates HVAC, LLC
465 Daniel Webster Highway
Merrimack, NH 03054
Telephone: 603-262-1623
Email jon@nh-hvac.com
